Testimonials
Anthony Mizvitowicz
Chimney’s R Us is a great company to deal with and I highly Recommend them, when I called to request service Carol told me they were very busy (to be expected this time of year) after explaining my situation Carol said let me try to squeeze you into the schedule, she did get me scheduled and the techs showed up and did a great job they exceeded my expectations. I’ll be calling Chimney R Us to service my dryer vent come spring. Be sure to call Chimneys R us, you’ll be glad you did. Thank again to the entire team!
Ryan Brower
Chimneys R Us has been a total delight to deal with. From Carol's impressive responsiveness, patience, and expertise to Gene's technical skills and ability to answer any question you have. Even though we live well outside their typical service zone, they recognized we didn't have any other options with a stove that was too large for our hearth and a chimney that needed replacing. They took the job on and did wonderful work. So happy with the install, how it looks, and can't wait to get to use it! Cannot recommend them enough.
Barbara Woodward
I highly recommend Chimneys R Us to inspect, clean and replace or repair your fireplace and chimney structures. They have excellent customer service, they are professional and prompt. After inspection of the fireplace and chimney, they did some repair work and installed a new log insert. It is beautiful and generates lots of warmth! They were very helpful with suggestions and ordered exactly what I wanted. Everything was explained in detail and in writing.
Alice S
I have been using Chimney’s R Us for many years. They are always prompt, pleasant and keep the work area clean. Today they exceeded my expectations with the instal of new doors on my old fireplace. Gene was very knowledgeable and quick to assess my problem and find a way to fix it for the new doors. Thank you Chimney’s R Us for always hiring experienced techs!!
Herbert Hess
This is a local, multi-generation, family-run business that gets it right in every way that counts. Friendly, effcient, communicates well, gets the job done. Your appointment is managed by text, including arrival time and any changes that. Inspections and invoicing are handled by email and are delivered at the time of service. I highly recommend Chimneys R Us.
Richard Allen
I found your technicians to be excellent. They were hardworking, honest, clean, friendly and efficient. I am very pleased with their work. I have already posted pictures and an emphatic recommendations of your company on Facebook. Thank you for your service.
Phil B
We have been burning our new Morso 7948 stove all winter in our home since it was installed in December 2013 and we wanted to express how impressed we are with exceptional quality of the install by Chimney’s R Us in Sewell, NJ! We could not be more pleased with the professionalism and the extensive knowledge of the staff. The crew here has made it clearly known that they really care about making sure we have everything we needed and can continue to enjoy our new stove for many years to come. The crew here understands that a fireplace/wood stove is not only a functional appliance but instead a centerpiece that adds uniqueness and beauty to a home. Many other places greet you with a sales person with limited knowledge and little to no understanding of the project or what can be involved. This is not the case at Chimney’s R Us. I very was impressed the first time I stopped in and started inquiring about my wood stove ideas. Gene is the man who runs and built this business. He is also one of the crew members out on the jobs and working in the field so his extensive knowledge and first hand experiences were delightfully reassuring! After talking through my ideas and different possible complexities involved (especially the unconventional home design), I quickly realized Gene and his crew were more than capable to make things a reality. Gene and George came out and laid everything out with me down to the finest detail, all while keeping my end vision in the forefront of the discussion. In the office, Carol helped us make calls to the vendor (Morso), often right there on the spot, helping us to quickly and accurately get the answers to questions about dimensions and specifics on the stove and other material requirements to assure things went as planned. They surely are experts in every aspect of the wood stove and install market. They had everything from placement and sizing of the stove and chimney system, as well as any woodworking and electrical work involved with installation. There were no issues with any of the finer details such as paperwork, permits and final inspection. Even when the township inspector came by, he commented on how fine a job Chimney’s R Us always does. In the end, we have been enjoying a top quality stove that has become a beautiful centerpiece, while at the same time being of perfect size and capacity to complement our home. Overall, exceptional.
Dawn Hagerman
I had my chimney cleaned and a cap installed. The experience with CRU was very professional with fast service. The staff is friendly and very helpful. They will now be who I use for my on going services. Thank you so much for a quick appointment and great work!
Tammi Leinhauser
The service I received from Chimneys R Us Was great!! It took sometime to get my fireplace part. But I was in the loop with everything that was going on. Carol was amazing. so friendly and helpful. Gene the owner was friendly and very knowledgeable. So glad I went with them, they made my experience great . I would recommend them to anyone with a fireplace. Thank you Carol and Gene for Great Service!!
Anthony Curcio
Prompt and professional. From initial call to the in home inspection it was a great experience. Having never had a fireplace I had many questions and they took the time to address my concerns. It was a great educational opportunity and I appreciated the time that was spent with me. Several issues were discovered that will require future attention. A clear estimate was provided in a non-pressured way. I will certainly be reaching out with all future needs.
Mark Kraus
Chimneys R US recently installed a wood burning insert in my fireplace. From the outset, Carol and Gene were extremely informative, responsive and quickly addressed any concerns or issues. The workmanship by Gene and Gene was outstanding and the finished product looks and functions great!
Aleasha Scales
I will definitely call them in the future! Jean came on time and was very friendly and professional. Our gas fireplace hasn’t worked in over a year, and in no time it was cleaned, serviced and working. Thank you!
Elizabeth Kuhn
I was having difficulty with my remote on my DV insert. I called and they were able to come out the next day. I did not purchase my insert from them, but they came, were professional and quite knowledgeable. The gentleman, Gene, serviced my unit and I was so pleased. It’s back in operation! I will call them again if I have an issue for sure! I have already posted on FB how great they were and I have referred a friend, who is looking to purchase a unit. Thanking you for your honest hard work! Much appreciated!